It seems the social media team at DiGiorno Pizza has fully recovered from their social media gaffe last Fall. I say this because during a public spat on Twitter last week between singer Iggy Azalea and Papa John’s Pizza, DiGiorno once again chimed in. Only this time, their comment was on point and very well received.
The back story
Iggy Azalea ordered a pizza from Papa John’s and was upset to find herself getting texts and calls from people claiming to have gotten her number from the pizza delivery man.
@PapaJohns I ordered a cheese pizza but instead I got tons of calls and messages like this one. pic.twitter.com/fgKhydivXb
IGGY AZALEA (@IGGYAZALEA) February 8, 2015
Papa John’s quickly replied, albeit in a light-heard fashion:
@iggyazalea #We should have known better. Customer and employee privacy is important to us. Please don’t #bounce us! Papa John’s Pizza (@PapaJohns) February 9, 2015
Azalea was not impressed:
@PapaJohns I don’t think data breach is funny. I expect you to contact me to explain how you are going to rectify your breach
IGGY AZALEA (@IGGYAZALEA) February 9, 2015
@PapaJohns of my personal information in a satisfactory and professional way or lawsuit will be filed. IGGY AZALEA (@IGGYAZALEA) February 9, 2015
. @PapaJohns was my favorite pizza but the drivers they use give out your personal phone number to their family members.
IGGY AZALEA (@IGGYAZALEA) February 8, 2015
DiGiorno seized the moment and commented:
.@IGGYAZALEA delivery. smh DiGiorno Pizza (@DiGiornoPizza) February 9, 2015
I guess on social media, a few months is enough to forget a gaffe like the one DiGiorno experienced last Fall. That bodes good news for everyone else who’s sent out a regrettable tweet from a brand account and those of us who worry that we too may slip up one day.
Someone should let the team at US Airways know that it’s okay to joke on Twitter again.